Best Western Hotel Metropoli

GUEST REVIEWS

Discover what our guests have to say about their unforgettable stay at Best Western Hotel Metropoli

9.0

Exceptional

1,354 reviews

Location

Based on 1354 reviews

9.5

010

Staff

Based on 1354 reviews

9.3

010

Cleanliness

Based on 1354 reviews

8.8

010

Comfort

Based on 1354 reviews

8.8

010

Breakfast

Based on 1354 reviews

8.7

010

Free WiFi

Based on 1354 reviews

8.6

010

Facilities

Based on 1354 reviews

8.4

010

Value for money

Based on 1354 reviews

8.2

010

Paid WiFi

Based on 1354 reviews

5.1

010

Andrea

9/10

United States

SOLO_TRAVELLER

February 11, 2026

Great location in Genoa with helpful front desk staff

What guests loved:

The hotel was in a central location and the city was very walkable from here. It's a standard type of hotel with a good breakfast but what made it exceptional were the very helpful young women who sta...

Areas for improvement:

Staff in breakfast room seemed a bit distracted and getting coffee required more effort than you'd expect.

Camden

10/10

United Kingdom

SOLO_TRAVELLER

September 13, 2025

Excellent value!

What guests loved:

It's difficult to find decent accommodation in Genova, especially that isn't very loud or moldy. But the Metropoli was clean, remarkably quiet, very well located, and reasonably priced. Need to rememb...

Edward

10/10

United States

SOLO_TRAVELLER

April 20, 2025

It was very clean and comfortable

What guests loved:

Central location very quaint and fit right into the neighborhood

Michael

8/10

United States

FAMILY_WITH_YOUNG_CHILDREN

January 20, 2025

What guests loved:

This hotel was in a great central location. It was only 2 blocks to the Ferrari Square where the Christmas Market was happening.

Hector

9/10

United States

YOUNG_COUPLE

July 10, 2024

Great hotel, centrally located, comfortable!

What guests loved:

We liked the location, staff super friendly, good value.

Gary

9/10

United States

YOUNG_COUPLE

July 1, 2024

i may stay here again as it does rate very good.

What guests loved:

great staff. clean rooms, location, breakfast is okay. i am not a big breakfast eater.

Areas for improvement:

mattresses - this is a complaint i have with just about every hotel i have stayed in Italy and that is at least 2 dozen hotels plus at my families houses there. the beds are way to hard. - way beyond ...

Vincentius

8/10

Indonesia

YOUNG_COUPLE

December 29, 2023

What guests loved:

Property is clean for one night stay to watch game juventus and genoa. Location quite strategic

Dale

8/10

United States

YOUNG_COUPLE

September 23, 2023

Great hotel, great staff and great value!

What guests loved:

Wonderful location- right in Old Town and convenient to everything. Even the Hop On Hop Off bus!

Anwar

9/10

Saudi Arabia

SOLO_TRAVELLER

September 7, 2023

Great location and staff

What guests loved:

The staff were friendly and helpful The location is perfect near to everything few minutes walking , the bed is comfortable

Areas for improvement:

There was few stairs steps at the entrance of the hotel, so you have to take the heavy luggage through it, unless someone helps you The key is old style you should put it at the reception disk every t...

Alexander

10/10

United States

FAMILY_WITH_YOUNG_CHILDREN

June 11, 2023

Comfortable, enjoyable, and good-valued stay.

What guests loved:

The room is large, clean, and well-equipped. The bed is comfortable. The bathroom is exceptionally large and clean.

Areas for improvement:

It's located a little further away from the train station, but still within walkable distance. We were train-hopping touring Italy.